Miscellaneous > The Lounge

Who to try and get some $ out of?

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obob:
Alright, my Pentium 4's ECS motherboard just lit on fire about 2 hours ago, i'm not makin this up, flames and smoke, the whole show, right out of the motherboard, the damage to the baord isn't that amazing, but wtf do I do know? Is there any recourse with this or do I just throw it into the trash and say whatever?

Do I contact ECS and say give me parts or I sue your arses for endangerment? Do I try and RMA it to newegg? What now?

http://img247.imageshack.us/img247/9454/firecf9.jpg
Btw that image is BIG (i don't have a digital camera, so I use my scanner to take pictures of hardware, which is why the depth perception looks really really weird)

hm_murdock:
How long ago did you purchase it? If it's still in newegg's warranty, call them, describe what happened, and see if it's covered by their warranties.

obob:
About, hmmm, 3 months ago, probably out of the 90 day warranty, but I don't want another one, ECS' RMA is some total BS, "at ECS' descretion ECS reserves the right to replace your product with a recertified product of similar capacity"

that's some straight up BULLSHIT

allright, the egg will still support on RMA on this thing, even though it's beyond 90 days, got the #, gonna package it up and try to get it sent out tomorrow or monday, question though, wtf do i send as far as cables? I got the driver CD, the card reader, the board itself, it's box, it's booklet, i know it came with cables, but i don't know where they are, and i'm assuming the backplane is still in the box (i don't run caseless, i just don't use backplanes, it's just a hastle to get them in)

WMD:
90 day warranty?  lol.

Never buy ANYTHING that important with less than a 1-year warranty.

H_TeXMeX_H:
Never heard of ECS ... might wanna try another company next time, a more reliable mobo company (like ASUS). If they won't repair it, try a repair shop, and if they won't either then salvage what you can (any detachable chips and the processor) and chunk it. Or you could always try to sell it on e-bay as an "almost new ECS mobo".

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