All Things Microsoft > Microsoft Software
2 product keys & can't activate XP
Roshbo:
Bought XP Home put it in the desktop. Bought a laptop with XP Home on it 2 yrs ago, it died so i threw it away decided to but xp on second desktop since i had an extra product key from the laptop. could not activate it called ms and they said sorry you can only use it on the laptop....freaking nice now i have $1000.00 product kay i can't use.
Stryker:
did they say why? Did u agree to anything saying that it could only be used on the laptop? if not a lawsuit might be in order, after lots of bitching though. sorry to be short, gotta go though.
Roshbo:
They said since the os came with the laptop then it was an OEM version and could only be used on that laptop. I said thats bull I'm sitting here talking to you holding two bought and paid for product keys, one came from the store and one came with the laptop, which has been destroyed. The rep. said look I've already went out of my way by putting you on hold two times and seeking advise from my supervisor, there is nothing we can do. I said I want my money back for the key I can not use and was told to talk to the people where I bought the laptop.
Stilly:
that guy sounds like an asshole
xyle_one:
damn. that should be enough to use another os. What do you do with your machine Roshbo? have you considered using Red Hat or Mandrake linux?
fucking microsoft and their puppet resellers. I ran into a similar problem at work a while ago. my bosses new machine came with xp, 2 activation keys, and we had to reinstall. whoops. looks like that other key didn't work. we had to deal with ms for like a week t get another key. I coldn't imagine trying to get my money back for it. I wish you the best of luck, and hopefully it doesn'y go to court. Or maybe it should go to court. some media exposure about this would probably be to the benefit of all of us. well, those of us who have to deal wih this shit at work.
[ July 17, 2003: Message edited by: ecsyle:951 ]
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