All Things Microsoft > Microsoft as a Company

Is this really a suprise?

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tr_one:
Microsoft Flaw May Allow File Theft

"The company said it will definitely repair the problem only for owners of the most recent versions of the software.

That decision ? still left largely up in the air by Microsoft engineers ? may leave millions of users of Word 97 without a fix. All versions of Word omare susceptible to the flaw, but the problem is most severe in Word 97."

How could M$ do that to the faithful customers?

mobrien_12:

quote:Originally posted by tr_one:
How could M$ do that to the faithful customers?
--- End quote ---


Probably because they don't give a crap about customers who don't upgrade their stuff every time something changes.

Calum:
well if they did not "upgrade" to office 2002 when they were commanded to then they are hardly loyal customers. go and look up 'loyal' in a dictionary (preferably the built in one in Microsoft word) and you'll see that the new defenition means someone who will fork out full price for a new copy of an office suite they already have every two years.

tr_one:
Now hold on there. There IS a way to "support" loyalty and faithfulness in customers.


(Ooo, I guess I shouldn't link to that information.) ;)

a way to "help" the customers stay faithful. for two years now.

Refalm:
Mozilla had a file theft flaw too... after someone discovered it, it was patched in one week!.

Now let's compare:

Bugfix Microsoft: three years  :mad:  (because I'm forced to use Word 2000 at school, and I don't like people spying on me)

Bugfix OpenSource community: one week    (yeah, thank God I use a real browser at home, because I'm forced to be tortured by Internet Explorer at school)

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